Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The platform stated the revised method more closely matches other platforms.
It has advised users to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.